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Terms of Service

Welcome to VitaNature Premium. These terms and conditions outline the rules and regulations for the use of our website and services.

Acceptance of Terms

By accessing and using the VitaNature Premium website (the "Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your use of our website located at www.vitanaturepremium.com (the "Service") operated by VitaNature Premium ("us", "we", or "our"). By using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

Description of Service

VitaNature Premium is a premium natural health and beauty solutions provider. Our services include:

  • Premium natural health and wellness products
  • Beauty solutions made from organic and natural ingredients
  • Educational content about natural health and beauty
  • Customer support and consultation services
  • Online product catalog and e-commerce platform

User Accounts and Registration

To access certain features of our Service, you may be required to create an account. When you create an account, you must provide accurate, complete, and current information. You are responsible for:

  • Safeguarding your password and account information
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use
  • Ensuring that your use complies with all applicable laws

Product Information and Orders

All product descriptions, specifications, and pricing are subject to change without notice. We make every effort to ensure accuracy, but we cannot guarantee that product information is completely error-free.

By placing an order, you offer to purchase products at the prices indicated, subject to these Terms. All orders are subject to acceptance and availability. We reserve the right to:

  • Refuse or cancel any order for any reason
  • Limit quantities purchased per person or household
  • Correct pricing errors and update product information
  • Discontinue products at any time

Payment Terms

Payment is due at the time of order placement unless other payment terms have been agreed upon in writing. We accept major credit cards and other payment methods as displayed on our website.

All prices are displayed in the currency specified on our website and include applicable taxes unless otherwise stated. Additional shipping and handling charges may apply and will be clearly displayed before order completion.

Shipping and Delivery

We ship to various destinations as indicated on our website. Shipping times are estimates and not guaranteed. Delivery times may vary based on:

  • Destination and shipping method selected
  • Product availability and processing time
  • Customs clearance for international shipments
  • Force majeure events beyond our control

Risk of loss and title for products pass to you upon delivery to the carrier. You are responsible for filing any claims with carriers for damaged or lost shipments.

Returns and Refunds

We want you to be completely satisfied with your purchase. Our return policy allows returns within 30 days of delivery for most products, subject to the following conditions:

  • Products must be in original condition and packaging
  • Items must not show signs of use or damage
  • Custom or personalized items may not be returnable
  • Return shipping costs may apply unless item was defective

To initiate a return, contact our customer service team. Refunds will be processed to the original payment method within 5-10 business days after we receive and inspect the returned item.

Intellectual Property Rights

The Service and its original content, features, and functionality are and will remain the exclusive property of VitaNature Premium and its licensors. The Service is protected by copyright, trademark, and other laws.

Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website without our prior written consent.

User-Generated Content

Our Service may allow you to post, link, store, share, and otherwise make available certain information, text, graphics, videos, or other material ("Content"). You are responsible for the Content that you post to the Service, including its legality, reliability, and appropriateness.

By posting Content to the Service, you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service. You retain any and all of your rights to any Content you submit, post, or display on or through the Service.

You represent and warrant that: (i) the Content is yours or you have the right to use it and grant us the rights and license as provided in these Terms, and (ii) the posting of your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights, or any other rights of any person.

Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding the collection, use, and disclosure of your personal information.

By using our Service, you consent to the collection and use of information in accordance with our Privacy Policy. We are committed to protecting your personal data and complying with applicable data protection laws.

Prohibited Uses

You may not use our Service:

  • For any unlawful purpose or to solicit unlawful acts
  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
  • To submit false or misleading information
  • To upload or transmit viruses or any other type of malicious code
  • To spam, phish, pharm, pretext, spider, crawl, or scrape
  • For any obscene or immoral purpose
  • To interfere with or circumvent the security features of the Service

Limitation of Liability

In no event shall VitaNature Premium, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

Our total liability to you for all damages, losses, and causes of action shall not exceed the amount you paid for the products or services in the twelve (12) months immediately preceding the claim giving rise to such liability.

Disclaimer of Warranties

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, VitaNature Premium excludes all representations, warranties, conditions and terms which but for these legal notices might have effect in relation to this website.

We do not warrant that the functions contained in the website content will be uninterrupted or error-free, that defects will be corrected, or that this website or the server that makes it available are free of viruses or bugs.

Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

If you wish to terminate your account, you may simply discontinue using the Service. Upon termination, your right to use the Service will cease immediately. All provisions of the Terms which by their nature should survive termination shall survive termination.

Governing Law

These Terms shall be interpreted and governed by the laws of Slovakia, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of Slovakia. You agree to submit to the personal and exclusive jurisdiction of the courts located in Slovakia for the purpose of litigating all such claims.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Information

If you have any questions about these Terms of Service, please contact us:

VitaNature Premium, Hlavná 3, 010 01 Žilina, Slovakia

+421 413 01 11 11

[email protected]

Business Hours: Mon-Fri: 9:00-17:00, Sat: 10:00-14:00

Last updated: December 2024